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FAQ

Frequently Asked Questions

For our Epoxy Resin Frequently Asked Questions please click here

For advice on how to care for Silicone Molds click here

I am new to Resin Art, which products do you recommend for a beginner?

We offer Resin Starter Kits that are perfect for beginners. They provide the basic products you will need to create your first Resin Art piece and offer great value for money against purchasing these items separately. They also come with a set of e-instructions to get you started. We also offer Resin Mixing Kits perfect for mixing ready to pour, make tidy up easy and can be used over and over again! Once you are feeling more confident, our other product ranges provide more advanced materials to experiment with including crystal embellishments, larger silicone moulds, gilding paints and waxes, leaf, Pigment Pastes, Texture Pastes and much more! For inspiration and advice, visit our social media and You Tube channel for tutorials using these products. 

What is the difference between a pigment powder, pigment paste and resin dye?

A pigment powder is a dry powder and usually creates more translucent, rippled effects in the finished resin. As the resin cures, the pigment powder and resin moves and creates some exciting effects. The more you use this medium, the more you can experiment with some of the effects that can be achieved. 

A pigment paste is a liquid pigment and usually creates more opaque results, a little goes a long way as our pastes are highly pigmented and only a small amount can create vivid results. Pastes are perfect to create cells and lacing, our supreme white paste when used in artwork can be moved with a heat gun to create cells and waves with no additional products needed.

Our resin dyes are formulated to create a translucent effect and so are a useful alternative to a pigment paste as they can achieve a translucent effect in your art when desired. They are not an alcohol ink and so can be shipped safely worldwide. Our dyes are a highly pigmented liquid dye for use in resin. A little goes a long way so you can achieve a colourful effect with only a drop or two in resin or a deeper colour if more is added. They can be mixed and matched to experiment with colour and the addition of the pristine white to any of our shades will add a more opaque effect if you choose to. They are a very versatile medium!

When mixing any pigment into resin, never use more than 10% pigment by weight ratio to resin.

For more advice on this, visit our Epoxy Resin FAQ section using the link at the top of the page.

Which resin is best for my project?

For detailed advice on our resin ranges. Visit Epoxy Resin FAQ

What can your glitter be used for?

We can cater for any glitter application you can think of across our two glitter ranges. Our Polyester Glitter for Arts and Crafts, Glitter Paint, Resin Art and Flooring, Wine Glass Decoration, Greeting Cards, Candle Making, Nail Art and many more.

Our Biodegradable Glitter range is perfect for Nail Art, Cosmetics, Tattoos, Festivals, Body and Face Art and more. If you love all things that sparkle you have come to the right place as our selection of glitter shades are endless, with colours that are unique to us and constantly updated.  

Is your glitter suitable for contact with the skin?

Our Polyester glitter is made from a soft plastic that is non-toxic and non skin irritant.

Our Biodegradable Glitter range is suitable for use in cosmetics, but as with all cosmetics, it is advisable to do a patch test on a small area first.

Our customers are responsible for proper application of our products, we are not responsible for unsafe or improper usage. 

Is your glitter solvent and heat resistant?

Yes. Our glitter can withstand temperatures up to 180 degrees celcius and can be used in many common solvents such as nail lacquers, polish and many more without curling, bleeding or melting so it is perfect for making your own glitter nail polish, mixing with acrylics, gel and all nail art! All nail lacquers and solvents are not alike so testing first is advisable. 

All of our glitters are EN71 parts 2 and 3 approved.

Do you offer discounts?

Sign up to our newsletter and follow us on instagram @just4youonlineuk to be updated about our new products and discounts codes. Please note if a discount code is not used at the time of placing an order, we are unable to redeem this after the order has been placed. If you are struggling to redeem a discount code. Please contact us, we will be happy to help. 

When will my order arrive?

For detailed delivery information visit our delivery information page

How do I redeem my loyalty points?

You can sign up to our loyalty scheme on our website by creating an account on our site or clicking the loyalty scheme tab at the bottom left of our homepage. Each time you place an order, if you are logged into your account, you will gain points that can be redeemed for discounts on future orders and even earn points on your birthday! To redeem your points, log on to your account on our site and click the loyalty scheme tab. In the section labelled ‘redeem’ you will find a total of the points you have gained. Once ‘redeem’ is clicked you should receive an email with a unique code to use at checkout, this should be placed in the discount code box at checkout where the total price will be reduced. If you have any issues please contact us using the contact form and we will be happy to help. 

Is your glitter Vegan Friendly?

Yes. It is also cruelty free (no testing on animals) and safe to be supplied to schools and nurseries.

How are you working to help the environment? 

We offset the carbon emissions on every order we ship plus more initiatives. To find out more about our work to minimise our impact on the environment Click to visit our Environment and Sustainability page

If you could not find the answer to your question on this page then please do not hesitate to contact us via the contact form on the website, the majority of emails are answered within the hour. For specific advice on the best products to purchase for your project or advice about using our products please email our friendly team at advice@just4youonlineuk.co.uk for all other enquiries please use the contact form on our website.

We are always happy to help. 

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